
Visiting your GP or A & E (Casualty) tend to be the first actions that most people who feel unwell think of. Depending on the severity of your condition it may be more appropriate to seek advice and treatment from an alternative source.
Patients have a number of options about where they can access treatment or advice should they become unwell. Ultimately, seeking the right level of treatment can ensure that you are seen as quickly as possible, meaning you should be feeling better in no time.
Below is a list of options available in York. Click on the title in the left hand column for more detailed information.
| for coughs, colds, sore throats, hangovers… |
Many everyday ailments like sore throats and sneezes can be easily treated at home with a well stocked medicine cabinet. Eating healthily and taking regular exercise can also play a huge part in keeping well. |
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| for aches and pains, skin conditions, emergency contraception… |
Pharmacists are qualified health care professionals and can offer health advice and remedies for a whole range of illnesses without an appointment. For example, if you suffer from minor aliments such as a cough, cold, or mild symptoms (ie headache, nausea or diarrhoea), you could seek advice from the pharmacy - see details of local pharmacies on our website. |
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| for advice on services and treatment… |
NHS Direct is available 24 hours a day should you need advice, information or simply want to check whether you need to see a health care professional. Call 0845 46 47 or go to www.nhsdirect.nhs.uk.
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| for persistent ailments, joint problems, unknown illnesses… |
You should contact your GP if advised to do so by your pharmacist or NHS Direct. If you need to seek advice outside of normal surgery hours there is an ‘out of hours’ service run by GPs and highly skilled nurses. You can get the number for your local ‘out of hours’ service via the main switchboard number for your GP. |
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| for sprains, cuts, grazes, advice and information… |
A walk-in centre is located in York city centre which operates in the same way as a MIU. The Centre is open every day between 8am to 6pm and can deal with a range of minor injuries and ailments.
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| serious injuries and serious life threatening conditions. |
A&E services should be used to treat the most serious medical cases. Remember that Accident and Emergency departments are NOT an alternative to visiting a GP or accessing any other service; it will not save you time if you have a minor ailment as staff treat the most serious cases first.
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| In emergencies call 999 for an ambulance. |
It is important to note, however, that up to a quarter of all 999 calls received DO NOT require an emergency response. Please help us to help you by using the service responsibly. Lives could be put at risk if ambulances are used to deal with non-emergency cases.
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